100% Authentic Luxury Watches — Guaranteed
At Incmaxx, every watch we sell is 100% authentic, brand new, and unworn. We stake our reputation on it. Authenticity is the foundation of our business — without it, nothing else matters.
Our Authenticity Promise
- Brand New, Unworn — Every watch ships in factory-sealed condition with all original packaging, manuals, and accessories.
- Sourced from Authorized Distributors — Our inventory comes through authorized international distribution channels, not unverified third parties or replicas.
- Inspected Before Shipping — Each watch is inspected by our team before being shipped to ensure authenticity, quality, and condition.
- Lifetime Authenticity Guarantee — If any watch is ever determined to be inauthentic, we offer a full refund — no questions asked, no time limit.
How We Source Our Watches
Incmaxx is an independent retailer, not an authorized dealer of the brands we sell. We operate the same way as Jomashop, WatchMaxx, and other respected online luxury watch sellers.
We source our watches through authorized international distribution channels — meaning the watches themselves are 100% authentic factory products from the brands. This sourcing model allows us to offer significant savings off MSRP while maintaining genuine, unaltered timepieces.
What Comes With Every Watch
Unless explicitly noted on the product page, every watch from Incmaxx includes:
- The original brand box and packaging
- Manufacturer's manual and warranty booklet
- All original tags, stickers, and protective films
- Any included extras (additional links, straps, tools)
- Serial number engraved on the case (matches the warranty card when applicable)
Verifying Your Watch's Authenticity
You can verify the authenticity of your Incmaxx watch through several methods:
- Serial Number — Each watch has a unique serial number engraved on the case back or lugs. You can cross-reference this with the brand's database where applicable.
- Manufacturer Hallmarks — Genuine watches have specific hallmarks, engravings, and quality markers that counterfeits rarely replicate accurately.
- Movement Inspection — Authorized watchmakers can inspect the movement to confirm it matches the brand's official specifications.
- Independent Authentication — Services such as Watch Certification Services of America (WatchCSA) or Real Authentication can authenticate any watch you purchase from us.
Our Track Record
Incmaxx has built our reputation over more than two decades in the luxury watch marketplace:
- Hundreds of positive reviews on our verified eBay storefront
- Trusted seller status on Chrono24, the world's leading luxury watch marketplace
- Thousands of watches sold to customers worldwide
- Zero authenticity disputes — every watch we've ever sold has been verified genuine
Important: Brand Warranty Information
Because Incmaxx is an independent retailer (not an authorized dealer), the manufacturer's brand warranty cannot be honored at brand boutiques or service centers. To replace this, every watch comes with a 2-year Incmaxx Warranty covering manufacturer defects, honored directly by us.
This is the standard model for independent luxury watch retailers and does not affect the authenticity of the watch itself — only how warranty service is handled.
Read our full Warranty Terms →
If You Have Concerns
If you ever have any concerns about the authenticity of a watch you've purchased from Incmaxx, please contact us immediately. We will:
- Review your concerns within 1-2 business days
- Arrange independent authentication at our expense if necessary
- Provide a full refund if any watch is determined to be inauthentic
Contact Us
Questions about authenticity, sourcing, or any of our watches? We're here to help.
- Email: service@incmaxx.com
- Find us on: eBay (Incmaxx) and Chrono24